The Transport Region and public transport operators will start a two-year trial on 2 November allowing passengers on trams, buses, metros and ferries to report nuisance, unwanted behaviour or feelings of insecurity by SMS or WhatsApp. The reporting number is 088 234 5654.

The reports are intended to identify recurring problems and locations where passengers feel unsafe, so that measures such as deploying enforcement officers can be targeted. The number is not for emergencies; passengers in an emergency or unsafe situation should call 112.